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Latest Solutions Articles
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Wrong spare part delivered OR ordered
Customer service / Warranty & repairs
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My product arrived damaged. What do I do?
Customer service / Warranty & repairs
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What should I do if I can't get my smart device connected to the app?
Door entry / WiFi & Smart doorbells
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DIC-24815 - How do I change the melody?
Door entry / Audio intercoms
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DIC-22815, DIC-22615, DIC-24615, How to detach the wall bracket from the outdoor unit?
Door entry / Video intercoms
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How to submit a warranty or return request (Byron)
RMA Byron / RMA request Byron
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Additional doorbell button / replacement doorbell button
Doorbells / Wireless Doorbells
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Warranty exceptions
Customer service / Warranty & repairs
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Track & trace
Customer service / Order
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The product doesn't work. What do I do?
Customer service / Warranty & repairs