Warranty & repairs

My article is broken, what now?
Of course, it is possible that your product no longer works like it should. We are happy to help you with a solution: TABLE OF CONTENTS Step 1: can you solve the problem yourself? Step 2: Contact the reseller/store Step 3: Check if you meet the warran...
No warranty
Good afternoon, We acknowledge receipt of your report, which we have analyzed with the utmost care. Regarding the reported damage, we inform you that it is not covered by warranty, as you can see in the conditions below. "This commercial w...
How to pack your order
As a customer, you are responsible for packing the return shipment properly for proper protection during transport.  What are the characteristics of good packaging?  We have listed a number of recommendations for you below. If you follow these recommend...