Generic Solutions

Where can I find my invoice?
You can find your invoice on the website where you have ordered your spare part(s). For the Brand Princess this is  For the Brand Tristar this is    Please log in with your usern...
Where can I find the product code or model number of my product?
If you apply for warranty or want an answer to questions you have about that product, it is imparitive that you provide us with the product code of your article. You can find this code in three different spots. On the giftbox in which your product was...
Where can I see if my order has been processed?
You can find your spare part order on the service site from Princess, Tristar, MTlogic, B2C Smart Service center or Smartwares.